Internet Connection Fun

Don't stay at the NH Hotel, at least not the one in the Zona Rosa in Mexico City. Orbitz had said that the hotel has two room types: Executive and Standard. Executive rooms cost about $50 more per night, and have in-room wireless Internet access. Standard rooms have wired Internet access. Or so we thought.

We couldn't get the wireless connection to work from our Standard room (we didn't really expect to be able to use the wireless connection), but a wired connection was nowhere to be found. The wireless connection in the lobby works, but requires us to pay money. Apparently, the wireless connection in the Executive rooms costs money, too. Why would someone pay $50 more per night to be given the privilege to purchase Internet access? Why was every other hotel we stayed at able to offer Internet access for free?

Jason tried complaining to the clerk in Spanish. The website indicated that in-room Internet access would be available, and mentioned nothing about cost. After a couple of minutes, we begin to talk in English to the clerk who checked us in, and who speaks flawless English. The other clerk asks Jason, 'Why you not tell me you spoke English?' He responds in Spanish, 'What, don't I know how to speak Spanish?' 'Yes', she says, 'but we may have been able to solve the problem faster if we had spoken in English.' Jason says, 'Well, it looks like no solution exists in English or Spanish.'

Ay, pinche buey; the clerk must enjoy eating at the Snobistro down the street. We got the feeling that we were being treated like second-class citizens. We went to our room and tried to forget the whole mess.

We decided to try out the outside heated pool, but it began lightning shortly after we hopped in. We tried watching TV, but the satellite wasn't working well due to the aforementioned storm. We opted for storm watching, which was almost guaranteed to work, before heading off to bed.